Frequently Asked Questions
Short, plain-English answers so you can move fast. If you don’t see your question, email [email protected].
Is FiberQuoteDesk free to use?
Yes. We’re paid by providers on the back end—never by adding fees to your invoice.
Who bills us for services?
You are billed directly by the provider you choose. We remain your advocate through install and renewal.
How fast do you respond?
We typically reply within one business day with next steps or clarifying questions.
Do you support US and global sites?
Yes—US & Global. We coordinate local access, construction timelines, and regulatory needs across regions.
What services do you source?
Dedicated Internet Access (DIA), Broadband, SD‑WAN, SASE/Firewalls, 5G/LTE backup, Cloud interconnects, and Voice/UCaaS.
What if I only want a comparison?
Great. We’ll verify availability and send options. You choose what to move forward with—no pressure.
Have a question not covered here?
Send us a note at [email protected] or call (469) 974‑9862.
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